Brightstar Credit Union
Reviews and Complaints
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Verified Reviewer | Chanthaburi, ChanthaburiResolved: I am alwayS having problems
Company resolved the issue.
User's recommendation: Go elsewhere they are notresponsive
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe blocking of my accounts online access
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Boca Raton, FloridaResolved: Inaccurate Credit Reporting Practices
Credit report updated..
In April, the account was all the sudden being reported as open and delinquent. I filed a dispute with the credit bureau and my account information was restored and report accurately. I went back to my happy life. Fast forward to today, June 2022 and the inaccurate account shows as open and delinquent...AGAIN resulting in a decrease of 202 points to my impeccable credit score.
This company has got to get their reporting practices under control. This is unacceptable.
Preferred solution: Let the company propose a solution
User's recommendation: Stay AWAY
Misleading
- Poor service
- Failure to care to fix the issue
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Lauderdale, FloridaMortgage
- Good company
Preferred solution: nothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaining
- Interest rate
- Poor service
- Customer service
Preferred solution: Information about cashier check written to deceased husband
User's recommendation: I do not recommend
I can’t use my card
User's recommendation: Call around 9am
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Orlando, FloridaDispute a transaction
Unhappy with service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbout my account
- Davie branch
- Interest rate
- Poor service
- Customer service are rude and unprofessional beware
- State road 7
Preferred solution: Full refund
I never received my credit card and my debit card
Resolved: Customer Service
Brightstar Credit Union supervisor contacted me the following day after this issue was posted and resolved my problem. The supervisor took the time to listen to my recorded call, when I had called Brightstar earlier and took care of my situation.
Dispute a transaction
Preferred solution: Waived fee
Don’t do it!
- Talk a good game
- Option to add more than one savings account
- Just blocking people from seeing their own info
- Poor service
- Failure to care to fix the issue
Preferred solution: Full refund
A check sent to me for $2299.99 for advertising Dasani Water for them. I will do so, but was just leary of the check. Am I dreaming or is it really true. I will be very happy to advertise for them
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they suck!